Refund and Return Policy

We strongly recommend reviewing your order prior to clicking on the final place order button.  A quick double check will ensure your order accuracy as processing begins immediately to ensure your package is delivered as soon as possible.  Once your items have shipped we are no longer able to make changes or cancel the order, and you would have to initiate the return process once the shipment is received.  We apologize for any inconvenience this may cause.

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If for any reason you are not satisfied with your purchase, you may return the unopened, unused item(s) to us within 30 days.  We require all customers to contact us before returning their items. You may notify us of your intentions via email at cheebamade@yahoo.com, please note your invoice number and the nature of the return in your email. Upon receipt and inspection of the return, Cheebamade may issue a refund if products are deemed unopened and unused; MINUS our shipping charges and 10% restocking fee (if applicable), even if your item(s) qualified for free shipping.  Please enclose a copy of your invoice, include your email address, phone number, and reason for the return. Customer assumes all shipping costs incurred for the return shipment unless otherwise negotiated upon original contact.  Should we assume fault for incorrectly filling an order or the item was deemed defective (upon inspection by Cheebamade) we will cover the shipping costs incurred.  All returns may be subject to a 10% restocking fee.

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• All items must be returned in original packaging and in re-sellable condition unopened and unused. 

• Shipping and handling is non-refundable.

• Customer assumes all shipping costs incurred for the return shipment unless otherwise negotiated upon original contact.  

• All returns may be subject to a 10% restocking fee.

• Please allow up to 2 weeks for credit for returned items.

• Special orders and personalized goods and sale items are not eligible for returns.